Refund policy
30-Day Return Guarantee We want you to love your purchase. If you're not completely satisfied, you may return your item within 30 days of delivery for a full refund or exchange.
Eligibility
- Item must be unused, in its original packaging, and in the same condition you received it.
- Sale items and opened skincare/beauty products are final sale for hygiene reasons.
How to Start a Return Contact us within 30 days of receiving your order:
- 📧 hola@harmonybeautyshop.com
- 💬 WhatsApp: (832) 623-4875
Include your order number and reason for return. We'll send you return instructions within 1–2 business days.
Refunds Once your return is received and inspected, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.
Damaged or Defective Items If your item arrived damaged or defective, please contact us immediately with a photo and we'll send a replacement at no cost.